Sans Âge Global

Privacy Policy

Last updated: August 10, 2024

      1. Introduction

Sans Âge Global is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

      1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Financial Information: Bank account details, transaction history, and payment information.
  • Technical Information: IP address, browser type, and access times.
  • Usage Data: Information about how you use our platform.
      1. How We Use Your Information

We use your information to:

– Provide and manage our services.

– Process transactions and send transaction-related information.

– Communicate with you about your account and our services.

– Improve and personalize our services.

– Ensure compliance with legal and regulatory requirements.

      1. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties that provide services on our behalf, such as payment processing and customer support.
  • Legal and Regulatory Authorities**: When required by law or to protect our rights and interests.
  • Business Transfers: In connection with any merger, sale of assets, or acquisition of our business.
      1. Data Security

We implement appropriate security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

      1. Your Rights

You have the right to:

– Access and update your personal information.

– Request the deletion of your personal information.

– Object to the processing of your personal information.

– Withdraw your consent at any time, where we rely on your consent to process your information.

      1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our platform. You can control the use of cookies through your browser settings.

      1. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

      1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

      1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after any changes indicates your acceptance of the new Privacy Policy.

      1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@sansageglobal.co.ke.

      1. Compliance with Data Protection Laws

Sans Âge Global is committed to complying with all applicable data protection laws, including the Kenya Data Protection Act, 2019. This section outlines our obligations and your rights under these laws.

      1. Lawful Basis for Processing

We process your personal information based on the following lawful bases:

  • Consent: Where you have given us explicit consent to process your personal information for specific purposes.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your fundamental rights and freedoms.
      1. Your Rights Under Data Protection Laws

Under the Kenya Data Protection Act, 2019, you have the following rights:

  • Right to be Informed: You have the right to be informed about the collection and use of your personal data.
  • Right of Access: You have the right to access your personal data and obtain information about how we process it.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request the transfer of this data to another organization.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including direct marketing.
  • Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
      1. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and compliance. If you have any questions or concerns about our data protection practices, you can contact our DPO at [insert contact information].

      1. Data Breaches

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, you as soon as possible in accordance with the Kenya Data Protection Act, 2019.

      1. International Data Transfers

If we transfer your personal data outside Kenya, we will ensure that it is protected in a manner that is consistent with how your personal data will be protected under the Kenya Data Protection Act, 2019. This may be achieved through appropriate safeguards, such as standard contractual clauses or binding corporate rules.

      1. How to Exercise Your Rights

If you wish to exercise any of your rights under data protection laws, please contact us at info@sansageglobal.co.ke. We may need to verify your identity before processing your request.